Why Shop With Us?
100% Australian Owned
BeddingCo is a 100% owned and operated company based out of Sydney, Australia. You can feel at ease knowing that any enquiry, problem or issue you may have, will be swiftly addressed by our friendly and knowledgeable Australian team.
Fast Next Day Dispatch
We know you can’t wait to receive your order, so we make sure to ship all orders as quickly as possible. All orders are generally shipped within 24 hours of receiving payment. If payment is received before 10 am on a weekday, we will ship that same day.
Q: How Long Is Your Warranty?
We offer warranty against defects on all products ranging from 1-10 years. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality. Please note that we'll need a photo or two showing the defect/fault, which will speed up the returns process for you.
Q: What do I do if I have a problem?
Warranty claims are easy. Please note below steps:
Q: What are your Warranty Terms and Conditions?
BeddingCo warrants all goods for a period ranging from 1-10 years under normal usage, to be free from defects in material and workmanship. BeddingCo’s liability under this warranty is to repair or replace (at its discretion) any part or product covered by this (or any implied) warranty free of charge.
This warranty does not cover:
This warranty applies only to the original purchase. Proof of purchase is required. All works carried out by a party under instructions from BeddingCo will be covered by warranty on workmanship and repair. If the workmanship of the repair is deemed by BeddingCo to be faulty a new item will be provided. To the extent committed by law, all other warranties, express or implied, are excluded.
Traditional showrooms and brick and mortar stores often have extravagant mark-ups on their products to cover the costs of dealing with importers and wholesalers.
At BeddingCo we work directly with our designers and manufacturers to ensure we only receive products of the highest quality and workmanship. This means we are able to offer the same high-end quality products, without the excessive mark-up.
Returns And Refunds
At BeddingCo, we are committed to providing our customers with quality products and excellent service. If for any reason you are not 100% satisfied, we are here to help you. If your item arrives damaged or you are not happy with your purchase, return it and we will either replace it or refund in full. We will also pay for the cost of return.Your purchase with us is completely risk free!
Conditions of Returns
How to Return?
Returns are easy. Please note below steps:
Free Shipping Australia Wide*:
We are proud to offer free standard (registered) shipping on all items* with no quantity limits or dollar value limits. Orders are sent from our warehouse in Sydney using Australia Post and other courier services. Items are generally sent within 24 hours of payment being received.
*Free shipping excludes rural QLD, rural WA, rural SA and NT.
Our standard delivery times are available below.
*For larger items (as listed below) free shipping only applies to metro areas. If you are outside of a metro area, please contact us on 1800 508 922 or emails us at email@example.com for a quote.
Express Shipping Australia Wide:
We are able to deliver to most locations in Australia via express post with 1-2 days delivery time (after payment clearance). Express post will incur additional cost depending on which area you are located. It will be shown as an option at checkout.
When your order is shipped, you will receive an email containing a consignment number / tracking ID. Simply enter this on Australia Post or courier's websites to track the delivery of your parcel.
Signing for Deliveries:
Deliveries must be signed for, however, you may nominate to have the parcel left without a signature (e.g. on your porch). If you're not home when it arrives, a notice will be left at your address notifying you of alternate delivery or pickup arrangements.
Changing Shipping Address:
We aim to process and pack your order as fast as possible. This means your shipping address can only be changed if your order has not left the warehouse. To change your shipping address, contact our customer service team as soon as possible on 1800 508 922 or email us firstname.lastname@example.org
We’re here to help
We want you to buy with confidence. Our customer satisfaction is of utmost importance to us. We are dedicated to providing customers with great service, speedy shipping, and a no questions asked money back guarantee. We are a registered Australian owned and operated business. You can email our friendly team at email@example.com or you can call us on 1800 508 922.
Meets Australian Standards
We strive to ensure that all of our products meet the standards that Australian consumers expect. From working with our manufacturers to ensure no harmful chemicals are used, to ensuring that our quality is of the highest standards. We spare no expense at making sure you the customer, get exactly what you expect.
At BeddingCo we believe in rewarding loyalty. That’s why every $1 you spend will earn you 5 reward points to be redeemed on your next order. When redeeming points, every 100 points will save you $1 on the total of your order.