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Extended Warranty

Get cosy and sleep in the optimum comfort with our 100% certified Organic Latex Pillow. Manufactured by the world's first factory to produce certified organic and carbon neutral latex, our latex pillow is highly breathable, environmentally friendly and perfectly equipped to meet the demands of everyday life.

Offering incredible contouring support for head, neck and shoulders, this pillow will allow you to wake up feeling fresh, rejuvenated, and ready to face the world! Relieving pressure points and alleviating aches and pains, this carbon neutral latex pillow is also recommended by Chiropractors.

Made from the highest quality materials, this pillow really is a game changer when it comes to ensuring you have the comfort and support needed for a great night's sleep.

Features

  • 100% certified organic and carbon neutral latex
  • Medium firm density latex (75kg/m3)
  • 100% organic cotton removable cover
  • Contour shape 60 x 40 x 13/11cm
  • Chiropractor recommended pillow
  • Contouring support for head, neck and shoulders
  • Relieves pressure points
  • Helps alleviates aches and pains
  • Improves circulation
  • Resistant to mould, bacteria & dust mites
  • Hypo-allergenic
  • Biodegradable and compostable
  • 5 year warranty
  • Contour Shape - 60cm x 40cm x 13/11cm (latex density 75kg/m3)

Care:

  • To keep your pillow fresh, remove the 100% organic cotton cover and wash at a warm temperature (max 30°C).
  • Make sure not to wash or soak the foam, the foam can be spot cleaned with a wet cloth and mild soap or detergent.
  • Please do not iron, dry clean, bleach or tumble dry.
  • Do not soak, dry immediately

Free Shipping Australia Wide:

We are proud to offer free standard (registered) shipping* on this item with no quantity limits or dollar value limits. Orders are sent from our warehouse in Sydney using Australia Post and other courier services. Items are generally sent within 24 hours of payment being received.

*Free shipping excludes some rural QLD, rural WA, rural SA and NT. You will be advised as part of the checkout process if you are not eligible for free shipping.

Our standard delivery times are available below.

  • 1-3 Working Days – Sydney, Brisbane, Canberra, Melbourne, Adelaide Metro
  • 3-6 Working Days – Other Capital & NSW, QLD, VIC and SA Regional
  • 6-9 Working Days – WA, TAS, NT & Remote QLD

Express Shipping Australia Wide:

We are able to deliver to most locations in Australia via express post with 1-2 days delivery time (after payment clearance). Express post will incur additional cost depending on which area you are located. It will be shown as an option at checkout if available for your location.

Order Tracking:

When your order is shipped, you will receive an email containing a consignment number / tracking ID. Simply enter this on Australia Post or courier's websites to track the delivery of your parcel.

Signing for Deliveries:

Deliveries must be signed for, however, you may nominate to have the parcel left without a signature (e.g. on your porch). If you're not home when it arrives, a notice will be left at your address notifying you of alternate delivery or pickup arrangements.

Changing Shipping Address:

We aim to process and pack your order as fast as possible. This means your shipping address can only be changed if your order has not left the warehouse. To change your shipping address, contact our customer service team as soon as possible on 1800 508 922 or email us sales@beddingco.com.au

At BeddingCo, we are committed to providing our customers with quality products and excellent service. If for any reason you are not 100% satisfied, we are here to help you. If your item arrives damaged or you are not happy with your purchase, return it and we will either replace it or refund in full. Postage charges are also refunded.

Conditions of Returns

  1. Item(s) need to be returned within 120 days of purchase
  2. Returned in the original condition
  3. Returned in proper packaging (where possible).

How to Return?

Returns are easy. Please note below steps:

  1. Email sales@beddingco.com.au or call us on 1800 508 922 to request a refund or exchange. We will forward you our returns form and a reply paid sticker.
  2. Print the shipping label and attach it to your return parcel.
  3. Drop off your package at any Australia Post office (free of charge), or if it's small enough you can put it in a post box. Refunds are processed within 5 business days of receiving the return at our warehouse. You'll receive a confirmation email once your refund or exchange is completed.
  4. For larger items like mattresses, bedheads or furniture, our couriers will collect the product from your location.

Q: How Long Is Your Warranty?

We offer warranty against defects on all products ranging from 1-10 years. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality. Please note that we'll need a photo or two showing the defect/fault, which will speed up the returns process for you.

Q: What do I do if I have a problem?

Warranty claims are easy. Please note below steps:

  1. Print the shipping label and attach it to your return parcel.
  2. Drop off your package at any Australia Post office (free of charge), or if it's small enough you can put it in a post box. Refunds are processed within 10 business days of receiving the return at our warehouse. You'll receive a confirmation email once your refund or exchange is completed.
  3. For larger items like mattresses, bedheads or furniture, our couriers will collect the product from your location.

Q: What are your Warranty Terms and Conditions?

BeddingCo warrants all goods for a period ranging from 1-10 years under normal usage, to be free from defects in material and workmanship. BeddingCo's liability under this warranty is to repair or replace (at its discretion) any part or product covered by this (or any implied) warranty free of charge.

This warranty does not cover:

  1. Normal wear and tear;
  2. Damage arising from abnormal use, or abuse;
  3. Products which have not been maintained, or which have been modified
  4. Any indirect or consequential loss.