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FAQ Information

Select from some of our frequently asked questions & answers below. Simply click on the question to reveal the answer.


Orders & Shipping

Do you ship overseas?

Is Local Pickup An Option?

Can my item be delivered to a PO Box?

Does Someone Need To Be Home To Accept Delivery?

Does Your Postage Fee Include Insurance?

How Do I Track The Progress Of My Delivery?

How Long Will Delivery Take After Dispatch?

When Will My Order Be Dispatched?


I bought a BeddingCo product some time ago. If I buy the same item now, will it be identical to the product I currently have?

What is Down?

What are Feathers?

What is Mulberry Silk?

What is Australian Wool?

What is a TOG rating?


Warranty & Returns

What are your Warranty Terms and Conditions?

How Long Is Your Warranty?

What do I do if I have a problem?


Payments & Security

What Payment Methods Are Accepted?

Can I Pay For My Order Upon Delivery?

How Would I Go About Acquiring a Voucher Code?

If I purchase a BeddingCo product, will I be supplied with a Tax Invoice?

Is It Safe To Make Credit Card Payments Online?



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